NotesBBAHuman Resource Management
BBA 402-18

Human Resource Management Notes

Program:BBA
Semester:Semester 4
Credits:6
Units:4 Units

Subject Overview

Human Resource Management introduces the discipline of managing people at work, from planning and hiring through training, appraisal, and compensation. You'll cover the nature and scope of HRM and human resource planning, job analysis, design, recruitment and selection, training and career development, and close with performance appraisal, wage and salary administration, and an introduction to industrial relations. This is a 6-credit core paper across 4 units, building directly on Organizational Behaviour and feeding into the HR specialisation electives in Semesters 5 and 6.

Unit-wise Syllabus

4 units — open any unit for detailed topic-wise notes, diagrams and important exam questions

  • Nature
  • scope
  • role and importance of HRM
  • new trends from globalisation
  • deregulation and technology
  • HRM practices in India
  • factors affecting human resource planning
  • the HRP process
ProcessThe human resource planning process
  1. 1

    Analyse objectives

    Business plans and strategy

  2. 2

    Forecast demand

    How many people, which skills

  3. 3

    Forecast supply

    Internal staff and labour market

  4. 4

    Identify the gap

    Shortage or surplus

  5. 5

    Action plans

    Recruit, train, redeploy or reduce

  6. 6

    Monitor and review

Study guide

HRM treats people as a strategic asset. This unit covers the nature, scope and role of HRM, how globalisation, deregulation and technology are changing it, HRM practice in India, and human resource planning: the factors that affect it and the steps in the HRP process. Connect HR planning to workforce forecasting at a growing company.

Read Unit 1 notes
  • Steps in job analysis and methods of collecting job information
  • job description and specification
  • job simplification
  • rotation
  • enrichment and enlargement
  • sources and policies of recruitment
  • selection process
  • testing
  • interviews
  • placement and induction
ProcessThe selection process
  1. 1

    Screening applications

  2. 2

    Selection tests

    Aptitude, skills, personality

  3. 3

    Interviews

    Preliminary and final

  4. 4

    Background and reference checks

  5. 5

    Medical examination

  6. 6

    Job offer and placement

  7. 7

    Induction

    Welcome and orientation

Study guide

Here the focus is on defining jobs and filling them. You study job analysis and its data-collection methods, job description and specification, job redesign (simplification, rotation, enrichment, enlargement), recruitment sources and policies, the selection process with tests and interviews, and placement and induction. Learn the selection process as a funnel from application to induction.

Read Unit 2 notes
  • Identification of training needs
  • process and methods of training and development
  • career life cycle
  • process of career planning and development
CycleThe training cycle
The training cycle
1Identify needs
2Design
3Deliver
4Evaluate
  1. 1. Identify needs: Organisation, task, person
  2. 2. Design: Objectives, content, methods
  3. 3. Deliver: Run the programme
  4. 4. Evaluate: Did it work? Feed back

Study guide

Employees must keep learning. You study how training needs are identified, the process and methods of training and development, the career life cycle and career planning. Compare on-the-job and off-the-job training in a table.

Read Unit 3 notes
  • Meaning and process of performance appraisal
  • methods and problems
  • wage and salary administration
  • elements and methods of wages
  • incentive plans and fringe benefits
  • meaning and concept of industrial relations
ClassificationMethods of performance appraisal
Performance appraisal
  • Traditional

    Ranking, paired comparison, rating scales

  • Critical incidents

    Record of key good and bad events

  • BARS

    Behaviourally anchored rating scales

  • MBO

    Judged against agreed goals

  • 360-degree feedback

    Boss, peers, juniors and customers

Study guide

You study performance appraisal (process, methods, problems), wage and salary administration, wage elements and methods, incentive plans, fringe benefits and the concept of industrial relations. Know common appraisal errors such as the halo effect and central tendency.

Read Unit 4 notes

Why Human Resource Management Matters

Every organisation needs HR professionals, and HRM is one of the most popular BBA and MBA specialisations. The ideas here help you in recruitment, learning and development, compensation and employee-relations roles.

How to Prepare for Human Resource Management

  • Prepare a table of recruitment sources, selection tests and appraisal methods.
  • Follow real HR news such as hiring trends and layoffs and relate them to the syllabus.
  • Practise writing a simple job description and specification.

Human Resource Management: Frequently Asked Questions

What is human resource planning?

HR planning is forecasting an organisation's future people requirements and making plans to ensure the right number of qualified people are available when needed.

What is the difference between recruitment and selection?

Recruitment is attracting a pool of candidates, while selection is choosing the most suitable ones from that pool.

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