Communication-II
Subject Overview
Communication-II builds on the first communication paper with a business focus — the communication process and barriers in organizations, professional writing skills (memos, emails, sales letters, reports), CV drafting and interview preparation, and presentation and group discussion skills. A 4-credit core theory paper.
Unit-wise Syllabus
4 units — click WhatsApp below to get the full notes for each
Unit 1: Introduction to business communication
Meaning, process and classification of communication, elements and characteristics, barriers to effective communication in business organizations, formal and informal communication, grapevine, principles of effective communication
Unit 2: Writing skills
Inter-office memorandums, faxes, e-mails, writing effective sales letters to agents/suppliers/customers, report writing, project writing
Unit 3: Curriculum Vitae
Drafting a CV, writing job applications and other applications, do's and don'ts while appearing for an interview, types of interview
Unit 4: Presentation skills
Need for good presentation skills in professional life, preparing effective presentations, group discussion, extempore speaking