Production & Operations Management
Subject Overview
Production & Operations Management covers operations fundamentals, facility location and product design, facility layout and production planning/control, quality management (TQM, Six Sigma) and acceptance sampling, and JIT/lean production, inventory management and purchasing. A 4-credit core theory paper.
Unit-wise Syllabus
4 units — click WhatsApp below to get the full notes for each
Unit 1: Operations fundamentals
Operations management concept, transformation process model, classification of operations, contributions of Ford, Deming, Crosby, Taguchi, facility location factors and analysis techniques, product design and development process, process selection (project/job/batch/mass/process types)
Unit 2: Layout and production planning
Facility layout objectives and types, production planning and control concepts and functions, work study — method study and work measurement, capacity planning concepts and decisions
Unit 3: Quality management
Quality characteristics of goods and services, Juran's Quality Trilogy, Deming's 14 principles, statistical process control, TQM and Six Sigma, acceptance sampling — single/double/multiple sample plans, control charts for variables and defectives
Unit 4: JIT, lean and inventory management
JIT approach and implementation requirements, Kanban system, inventory concepts, classification, objectives, EOQ model, re-order level, ABC analysis, logistics and franchising, purchasing management objectives and procedures, value analysis