Unit 4: Execution, governance and trends
Analytics for Competitive Advantage notes · PTU syllabus (MBA 963-26)
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Unit summary
Analytics programmes must be executed, governed and trusted. This unit covers developing execution plans, performance measurement frameworks, data governance, privacy and ethical challenges in analytics and AI, cybersecurity and data risk management, building a data-driven culture, and future trends in AI and big data.
After this unit you can
- Develop analytics execution plans and performance measures
- Establish data governance
- Manage privacy, ethics and cybersecurity risks
- Build a data-driven culture and anticipate future trends
PTU syllabus topics
- Developing execution plans
- performance measurement frameworks
- data governance
- privacy and ethical challenges in analytics and AI
- cybersecurity and data risk management
- building a data-driven culture
- future trends in AI and big data
Data quality
Accurate and complete
Privacy
Consent, DPDP Act
Security
Access control, encryption
Ethics
Fairness, bias checks
Culture
Decisions driven by data
Topic 1
Developing execution plans
- 1
Vision and objectives
- 2
Prioritised use-case roadmap
- 3
Data and technology architecture
- 4
Team and operating model
- 5
Change management and training
- 6
Pilot, scale and industrialise (MLOps)
- 7
Measure and iterate
Topic 2
Performance measurement frameworks
- Metrics: business impact (revenue, cost, risk), adoption (users, decisions supported), model performance (accuracy, drift), delivery (time to value), data quality.
- Frameworks: balanced scorecard for analytics, OKRs, value tracking against business cases.
Topic 3
Data governance
- Data governance: policies, roles and processes ensuring data is accurate, secure, consistent and used properly.
Roles
Data owners, stewards, governance council, chief data officer
Policies
Quality, access, retention, classification
Metadata and catalogues
Definitions, lineage
Master data management
Single version of customers, products
Compliance
Privacy law, sector regulation
Topic 4
Privacy and ethical challenges in analytics and AI
- Privacy: consent, purpose limitation, data minimisation, rights of individuals — Digital Personal Data Protection Act 2023.
- Ethics: fairness and non-discrimination, transparency and explainability, accountability, human oversight, avoiding manipulation, responsible use of generative AI (hallucinations, copyright).
- Frameworks: NITI Aayog's Responsible AI principles, OECD AI principles, EU AI Act (risk-based regulation).
Topic 5
Cybersecurity and data risk management
- Risks: breaches, ransomware, insider misuse, model attacks (data poisoning), third-party risk.
- Controls: access management, encryption, monitoring, incident response (CERT-In six-hour reporting), backups, vendor assessments, data masking and anonymisation for analytics.
Topic 6
Building a data-driven culture
- Leaders ask for evidence and model data use; decisions reference metrics; experimentation is encouraged; data is accessible (self-service BI); data literacy training; recognition for insight-driven results; tolerance for learning from failed tests.
Topic 7
Future trends in AI and big data
- Generative AI and AI agents embedded in work; real-time and edge analytics; synthetic data; augmented analytics (natural-language queries); data marketplaces and data sharing frameworks; privacy-enhancing technologies; responsible AI regulation; quantum computing on the horizon.
Key terms
- MLOps
- Practices for deploying and maintaining ML models
- Data governance
- Policies and roles for managing data
- Master data management
- Maintaining a single source of key data
- Explainability
- Ability to understand why a model made a decision
- Augmented analytics
- AI-assisted data preparation and insight generation
Quick revision
- Execution plan steps; MLOps.
- Impact, adoption, model, delivery metrics.
- Governance roles, policies, metadata, MDM, compliance.
- Privacy (DPDP Act), ethics, responsible AI frameworks; cybersecurity controls.
- Data-driven culture; future trends.
Important exam questions
Practice questions written to the PTU exam pattern for this unit's syllabus: short answers (Section A style) and long answers (Sections B and C style).
Short-answer questions
- Q1.What is MLOps?
- Q2.Name four analytics performance metrics.
- Q3.What is data governance?
- Q4.State three ethical principles for AI.
- Q5.Name two cybersecurity controls for analytics data.
- Q6.State two future trends in analytics.
Long-answer questions
- Q1.Explain how an analytics execution plan is developed and measured.
- Q2.Discuss data governance and its elements.
- Q3.Discuss privacy, ethical and cybersecurity challenges in analytics and AI.
- Q4.Explain how to build a data-driven culture and discuss future trends.
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