Unit 1: Industrial relations and trade unionism
Employee Relations notes · PTU syllabus (MBA 932-18)
On this page
- Unit summary
- Concept of industrial relations
- Theories and approaches to industrial relations
- Evolution of industrial relations in India
- The systems approach to IR
- Trade unionism
- Trade unions and wages
- The Trade Unions Act, 1926
- The Factories Act, 1948
- Working hours, women and young persons
- Key terms
- Quick revision
- Important questions
Unit summary
Employee relations covers how employers, workers, unions and the state work together and resolve differences. This unit covers the concept, theories and evolution of industrial relations, the systems approach, trade unionism and its impact on wages, the Trade Unions Act 1926 and the Factories Act.
After this unit you can
- Explain the concept, theories and evolution of industrial relations
- Explain Dunlop's systems approach
- Explain trade unionism and its impact on wages
- Explain the Trade Unions Act 1926 and the Factories Act 1948
PTU syllabus topics
- IR concept
- theories and evolution
- system approach to IR
- trade unionism and impact on wages
- Trade Unions Act 1926
- Factories Act 1947
Actors
Managers, workers and unions, government
Contexts
Technology, markets, power
Ideology
Shared beliefs that bind the system
Rules
Output: pay, hours, procedures
Topic 1
Concept of industrial relations
Industrial relations refers to the relations between management and employees, and between employers' and workers' organisations, in an industrial setting, along with the role of the state. Objectives: industrial peace, higher productivity, protection of workers' interests, fair wages and conditions, and avoidance of strikes and lockouts. Scope: labour-management relations, collective bargaining, grievance handling, workers' participation, dispute settlement and labour welfare. Importance: uninterrupted production, reduced conflict, better morale, economic growth and social justice.
Topic 2
Theories and approaches to industrial relations
Unitary
Organisation is one team with common goals
Conflict is abnormal, caused by troublemakers
Pluralistic
Many groups with different interests
Conflict is natural; resolved through bargaining
Marxist (radical)
Conflict between capital and labour
Conflict is inevitable under capitalism
Systems (Dunlop)
Actors, contexts and ideology produce rules
Managed through rule-making
Gandhian
Trusteeship, non-violence, cooperation
Resolved through mutual respect and arbitration
Topic 3
Evolution of industrial relations in India
- 1Pre-independence
Factory system, exploitation; Bombay Mill Hands Association (1890); AITUC (1920); Trade Unions Act 1926
- 21947–1991
State-guided IR: Industrial Disputes Act 1947, tripartite bodies (Indian Labour Conference), INTUC and other central unions, public sector growth
- 31991–2019
Liberalisation: decline of union power, contract labour, VRS, flexible employment
- 42019 onward
Four labour codes consolidating 29 laws (in force from 21 November 2025); gig and platform work
Topic 4
The systems approach to IR
John Dunlop (1958) described an industrial relations system as a set of actors, contexts, an ideology and a web of rules.
Actors
Managers and their organisations, workers and their unions, government agencies
Contexts
Technology, market or budgetary constraints, distribution of power in society
Ideology
Shared beliefs that bind the system together
Web of rules
Output — procedures and substantive rules on wages, hours, discipline
- Criticism: static, neglects conflict and behavioural factors; later extended by Kochan, Katz and McKersie's strategic choice framework.
Topic 5
Trade unionism
A trade union is a voluntary organisation of workers formed to protect and promote their interests through collective action.
- Objectives: better wages and conditions, job security, welfare, participation in management.
- Types: craft unions (one trade), industrial unions (whole industry), general unions and federations (national centres like INTUC, AITUC, BMS, CITU).
- Functions: militant (collective bargaining, strikes) and fraternal (welfare, education, mutual help).
- Structure: plant-level unions, industry-level federations, and central trade union organisations.
Trade Unions Act, 1926: provides for the registration of unions (minimum seven members, with at least 10% or 100 workers of the establishment, whichever is less); registered unions get legal status, immunity from certain civil and criminal liability for legitimate trade dispute activities, and a general fund and optional political fund. (The Industrial Relations Code, 2020 consolidates this law with others.)
Topic 6
Trade unions and wages
- Collective bargaining power lets unions raise wages above competitive levels in organised sectors — the union wage premium.
- Effects: higher wages and benefits for members, narrower wage differentials within firms, standardised pay scales, linking of wages to productivity and cost of living (DA).
- Limits: employers' ability to pay, product market competition, substitution of capital for labour, possible job losses, the growing non-union and contract workforce.
- Theories: monopoly view (unions raise wages but cut employment) vs collective voice view (unions improve productivity by reducing turnover and voicing grievances — Freeman and Medoff).
Topic 7
The Trade Unions Act, 1926
- Registration: any 7 or more members may apply; in an establishment, at least 10% or 100 workmen (whichever is less) must be members.
- Rights and privileges of a registered union: body corporate with perpetual succession; immunity from criminal conspiracy (Section 17) and civil suits (Section 18) for acts in furtherance of a trade dispute; general and political funds.
- Obligations: maintain accounts and registers, file annual returns, spend the general fund only on permitted objects; at least half the office-bearers must be actually engaged in the industry.
- Under the Industrial Relations Code, 2020: registration retained; recognition of a negotiating union (51% membership) or a negotiating council.
Topic 8
The Factories Act, 1948
Applies to premises with 10 or more workers using power, or 20 or more without power, where a manufacturing process is carried on.
Health
Cleanliness, ventilation, lighting, drinking water, latrines, overcrowding limits
Safety
Fencing of machinery, protection of eyes, fire precautions, safe lifts
Welfare
Washing facilities, first aid, canteen (250+ workers), crèche (30+ women), rest rooms, welfare officer (500+ workers)
Topic 9
Working hours, women and young persons
- Adults: maximum 9 hours a day and 48 hours a week; a rest interval of at least half an hour after 5 hours; weekly holiday; overtime at twice the ordinary wage.
- Children below 14 may not be employed in factories. Adolescents (15–18) need a fitness certificate and work limited hours.
- Women: traditionally not allowed between 7 pm and 6 am, now permitted in many states with safeguards and consent.
Exam tip
The syllabus lists the Factories Act as 1947; the Act is the Factories Act, 1948, now subsumed in the Occupational Safety, Health and Working Conditions Code, 2020.
Key terms
- Industrial relations
- Relations among employers, employees, unions and the state
- Web of rules
- Output of Dunlop's IR system
- Union wage premium
- Extra wages earned by union members over non-members
- Registered trade union
- Union registered under the Trade Unions Act
- Factory
- Premises with 10+ workers with power or 20+ without
Quick revision
- IR concept, objectives; unitary, pluralist, Marxist approaches.
- Evolution of IR in India; labour codes.
- Dunlop: actors, contexts, ideology, web of rules.
- Unions: functions, problems; impact on wages; Trade Unions Act 1926.
- Factories Act: health, safety, welfare, hours, young persons.
Important exam questions
Practice questions written to the PTU exam pattern for this unit's syllabus: short answers (Section A style) and long answers (Sections B and C style).
Short-answer questions
- Q1.Define industrial relations.
- Q2.Name the actors in Dunlop's IR system.
- Q3.What is the union wage premium?
- Q4.How many members are needed to register a trade union?
- Q5.State two welfare provisions of the Factories Act.
- Q6.What are the working hours for adults under the Factories Act?
Long-answer questions
- Q1.Explain the concept, theories and evolution of industrial relations in India.
- Q2.Explain Dunlop's systems approach to industrial relations.
- Q3.Discuss trade unionism and its impact on wages.
- Q4.Explain the main provisions of the Trade Unions Act 1926 and the Factories Act 1948.
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