NotesM.Sc ITE-Commerce & Digital Marketing
PGCA1921

E-Commerce & Digital Marketing Notes

Program:M.Sc IT
Semester:Semester 3
Credits:4
Units:4 Units

Subject Overview

E-Commerce & Digital Marketing covers e-commerce technical components and electronic payment systems, Electronic Data Interchange and its legal/security issues, and digital marketing fundamentals including SEO/SEM, social media marketing and content strategy. A 4-credit core theory paper.

Unit-wise Syllabus

4 units — open any unit for detailed topic-wise notes, diagrams and important exam questions

  • Technical components of e-commerce
  • e-commerce framework and applications
  • ISP and WWW architecture
  • electronic payment system types
  • value exchange systems
  • EFT
  • digital token-based payment
  • smart and credit cards
  • payment system risks and design
ClassificationElectronic payment systems
E-payments
  • Cards

    Credit, debit, smart cards

  • EFT

    Bank-to-bank transfers: NEFT, RTGS

  • Digital tokens

    E-cash, e-cheques

  • Mobile

    UPI, wallets

  • Risks

    Fraud, privacy, chargebacks

Study guide

This unit covers the technical components and framework of e-commerce, ISP and WWW architecture, electronic payment systems, EFT, digital token payments, smart and credit cards and payment risks and design. Compare payment methods by security and convenience.

Read Unit 1 notes
  • EDI concepts
  • applications and limitations
  • EDI-e-commerce standardization
  • EDI software implementation
  • EDI business applications
  • legal/security/privacy issues
  • e-governance in India
ProcessEDI transaction flow
  1. 1Buyer's system creates an order
  2. 2Converted to standard EDI format
  3. 3Sent through a VAN or internet
  4. 4Seller's system translates it
  5. 5Order processed and acknowledged

Study guide

You study EDI: concepts, applications, limitations, standardisation, software implementation, business applications, legal, security and privacy issues and e-governance in India. Know how EDI differs from email.

Read Unit 2 notes
  • Components of online marketing (email, forum, social network, banner, blog)
  • affiliate marketing
  • viral marketing
  • influencer marketing
  • referral marketing
  • online advertising
  • mobile marketing
  • web analytics and email marketing
ClassificationDigital marketing channels
Online marketing
  • Search

    SEO and paid search

  • Social media

    Organic and paid

  • Email

    Newsletters, automation

  • Content

    Blogs, video

  • Affiliate and influencer

    Partners promote for commission

  • Mobile

    Apps, SMS, push

Study guide

You study digital marketing: email, forum, social network, banner and blog marketing, affiliate, viral, influencer and referral marketing, online and mobile advertising, web analytics and email marketing. Plan a small multi-channel campaign.

Read Unit 3 notes
  • Importance of search engines and role of keywords in SEO
  • on-page and off-page optimization
  • introduction to social media marketing
  • website planning and creation
  • content marketing strategy
  • keyword research and analysis
  • case studies in successful content marketing
ComparisonOn-page vs off-page SEO
On-page
Off-page

Where

On your own website

Elsewhere on the web

Examples

Titles, headings, keywords, speed, schema

Backlinks, mentions, reviews

Control

Full

Partial

Builds

Relevance

Authority

Study guide

You study SEO and SEM: the role of keywords, on-page and off-page optimisation, social media marketing, website planning, content marketing strategy, keyword research and case studies. Run keyword research for a website idea.

Read Unit 4 notes

Why E-Commerce & Digital Marketing Matters

Digital marketing and e-commerce are among the fastest-growing career areas, and SEO and analytics skills are in demand in almost every business.

How to Prepare for E-Commerce & Digital Marketing

  • Optimise a small website or blog for SEO as practice.
  • Learn web analytics tools and read their reports.
  • Study successful content marketing case studies.

E-Commerce & Digital Marketing: Frequently Asked Questions

What is the difference between SEO and SEM?

SEO improves a site's unpaid ranking in search results, while SEM includes paid search advertising to gain visibility.

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