Unit 4: Regulatory framework & premium computation
Risk Management and Insurance notes · PTU syllabus (BCOP 622-18)
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Unit summary
Regulation keeps insurers solvent and fair, and pricing must match premiums to risk. This unit covers the role, powers and functions of IRDAI, its composition and the IRDA Act 1999, control of malpractices and negligence, computation of insurance premium, loss assessment and control, and exclusion of perils.
After this unit you can
- Explain the composition, powers and functions of IRDAI under the IRDA Act, 1999
- Explain how IRDAI controls malpractices and negligence
- Compute insurance premiums for life and general insurance
- Explain loss assessment, loss control and exclusion of perils
PTU syllabus topics
- Role
- power and functions of the IRDA
- composition and the IRDA Act 1999
- control of malpractices and negligence
- computation of insurance premium
- loss assessment and control
- exclusion of perils
Pure premium
Expected losses / number of exposures
Gross premium
Pure premium + expenses + profit margin
Loss ratio
Claims paid / premium earned × 100
Topic 1
IRDA Act, 1999: composition and role of IRDAI
- Enacted on the recommendation of the Malhotra Committee (1994); IRDA constituted in April 2000; headquarters Hyderabad.
- Composition (Section 4): Chairperson, not more than five whole-time members and not more than four part-time members, appointed by the Central Government from persons with ability, integrity and standing in life insurance, general insurance, actuarial science, finance, economics, law, accountancy or administration. Term — 5 years (age limits 65 for chairperson, 62 for members).
- Duty (Section 14): regulate, promote and ensure orderly growth of insurance and reinsurance business.
Registration
Grant, renew, suspend, cancel registration of insurers
Policyholder protection
Claim settlement, nomination, surrender value, grievance redressal
Intermediaries
Licensing and code of conduct for agents, brokers, surveyors, TPAs
Financial regulation
Solvency margins, investments, accounts, actuarial reports
Rural and social obligations
Minimum business in rural and social sectors
Inspection and investigation
Call for information, audits, inquiries
Adjudication
Disputes between insurers and intermediaries
Regulation-making
Under Sections 26 and 114A of the Insurance Act
Topic 2
Control of malpractices and negligence
- Malpractices: mis-selling, misrepresentation of returns, rebating (sharing commission with customers), forged documents, fraudulent claims, unfair claim rejection, excessive commissions, data misuse, unauthorised intermediaries.
- IRDAI's controls:
- Code of conduct for agents, brokers and insurers; licence suspension or cancellation.
- Penalties under the Insurance Act (up to ₹1 crore per violation for insurers; Section 102 onwards).
- Disclosure norms: benefit illustrations, key feature documents, customer information sheet (health).
- Free-look period (30 days), cooling-off and proper KYC.
- Anti-fraud framework (insurers must have fraud monitoring units).
- Grievance redressal: insurer's grievance officer → Bima Bharosa portal → Insurance Ombudsman (up to ₹50 lakh) → consumer commissions.
- Negligence by intermediaries or surveyors — liability for damages, regulatory action; professional indemnity insurance required for brokers.
Topic 3
Computation of insurance premium
Life insurance premium
Net premium
Present value of expected claims (from mortality tables) discounted at an assumed interest rate
Gross (office) premium
Net premium + loading for expenses, contingencies, bonus (for with-profit)
Natural premium
Cost of insurance for one year at the current age (rises with age)
Level premium
Constant premium over the term; early overpayment builds a reserve
Example
Term cover ₹10,00,000 for one year at age 30; mortality rate 1.2 per 1,000; interest 6%. Net premium = 10,00,000 × 0.0012 ÷ 1.06 ≈ ₹1,132; with 30% loading for expenses → gross premium ≈ ₹1,472.
- Factors: age, sum assured, term, gender, health, smoking, occupation, plan type, riders, mode of payment.
General insurance premium
Pure premium
Expected losses ÷ Exposure units (frequency × severity)
Gross premium
Pure premium ÷ (1 − Expense loading ratio)
Loss ratio
Incurred claims ÷ Earned premium
Combined ratio
Loss ratio + Expense ratio
Example
Expected claims ₹6,00,000 for 1,000 cars → pure premium ₹600. With an expense loading of 25% of gross premium, gross premium = 600 ÷ 0.75 = ₹800 per car.
- Rating methods: class (manual) rating, merit rating — schedule rating, experience rating (no-claim bonus), retrospective rating; judgement rating for unique risks.
- Motor own-damage premium: IDV (insured declared value) × rate (by vehicle cubic capacity, zone, age) − NCB + add-ons; third-party premium fixed by IRDAI/government.
- Fire premium: sum insured × rate based on occupancy, construction, protection, hazard; discounts for safety measures.
Topic 4
Loss assessment, loss control and exclusion of perils
Loss assessment
- 1
Intimation of loss to insurer
- 2
Appointment of surveyor
- 3
Survey
Verify cause, extent, policy coverage, proximate cause
- 4
Quantify loss
Cost of repair or replacement; depreciation; salvage
- 5
Apply policy terms
Sum insured, average clause (under-insurance), deductibles
- 6
Settlement or repudiation with reasons
Claim payable
Loss × Sum insured ÷ Value of property at the time of loss
Example
Stock worth ₹10 lakh insured for ₹6 lakh; loss ₹2 lakh. Claim = 2,00,000 × 6 ÷ 10 = ₹1,20,000 — under-insurance makes the insured bear part of the loss.
Loss control
- Pre-loss: safety measures, fire protection, security, training, maintenance, risk inspections; post-loss: salvage, emergency response, business continuity plans.
- Insurers reward loss control through discounts and no-claim bonuses.
Exclusion of perils
- Why exclusions: uninsurable risks (wear and tear, gradual deterioration), catastrophic risks (war, nuclear), moral hazard (wilful acts), coverage provided elsewhere, to keep premiums affordable.
Standard
War, invasion, nuclear risks, wilful misconduct
Property
Wear and tear, gradual deterioration, consequential loss (unless covered)
Life
Suicide within 12 months of policy (80% of premiums refunded)
Health
Pre-existing diseases during the waiting period, cosmetic surgery, self-inflicted injury
Motor
Driving under influence, without a valid licence, outside geographical area, mechanical breakdown
Marine
Delay, inherent vice, insufficient packing
- Exclusions can sometimes be bought back as add-ons (earthquake, terrorism, flood).
Exam tip
In claims questions, check the three filters in order — Is the peril covered? Is it excluded? Has the insured complied with conditions?
Key terms
- IRDA Act, 1999
- Law establishing the insurance regulator
- Gross premium
- Net premium plus loadings for expenses and contingencies
- Loss ratio
- Incurred claims as a proportion of earned premium
- Average clause
- Proportionate claim reduction for under-insurance
- Exclusion
- Peril or situation not covered by the policy
Quick revision
- IRDAI: chairperson + 5 whole-time + 4 part-time members; Hyderabad.
- Functions: registration, protection, intermediaries, solvency, investments, rural obligations.
- Malpractice controls: codes, penalties, disclosures, free-look, ombudsman.
- Premium: net premium + loadings; general — pure premium ÷ (1 − expense ratio).
- Loss assessment with the average clause; standard exclusions.
Important exam questions
Practice questions written to the PTU exam pattern for this unit's syllabus: short answers (Section A style) and long answers (Sections B and C style).
Short-answer questions
- Q1.What is the composition of IRDAI?
- Q2.State four functions of IRDAI.
- Q3.What is a gross premium?
- Q4.What is the loss ratio?
- Q5.What is an average clause?
- Q6.Why do insurance policies contain exclusions?
Long-answer questions
- Q1.Explain the composition, powers and functions of IRDAI under the IRDA Act, 1999.
- Q2.Explain how IRDAI controls malpractices and negligence in insurance.
- Q3.Explain the computation of insurance premiums with examples.
- Q4.Explain loss assessment, loss control and exclusion of perils.
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