Unit 4: Display planning
Visual Merchandising notes · PTU syllabus (BSTD 405-20)
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Unit summary
Good displays and floor plans are planned in advance and tracked. This unit covers the types of displays and floor plans, and visual merchandise planning.
After this unit you can
- Classify types of displays
- Compare store floor plans
- Prepare a visual merchandising plan and planogram
- Evaluate VM effectiveness
PTU syllabus topics
Types of displays and floor plans, visual merchandise planning
- 1
Choose the theme
Season, festival, launch
- 2
Select merchandise
- 3
Plan the floor layout and fixtures
- 4
Pick props, colours and lighting
- 5
Install and style mannequins
- 6
Review and refresh regularly
Topic 1
Types of displays
- Merchandise display
- Product-focused
- Institutional (prestige) display
- Promotes the store or a cause, not products
- Promotional display
- Sales and offers
- Seasonal and festive display
- Diwali, wedding season, back-to-school
- Thematic or lifestyle display
- Tells a story
- One-item, line-of-goods and related-merchandise displays
- One product; one category; complementary items
- Assortment display
- Wide variety — sales
Topic 2
Floor plans
Grid layout
Parallel aisles
Efficient, familiar; less exciting — supermarkets
Racetrack (loop)
Main aisle loops around departments
Exposes customers to all areas — department stores
Free-flow (boutique)
Fixtures in irregular, open arrangement
Browsing, premium apparel
Spine layout
Central aisle with departments on both sides
Mid-size stores
Diagonal
Angled aisles
Visibility from the centre
Topic 3
Visual merchandise planning
- 1
Study the brand guidelines and seasonal calendar
- 2
Analyse sales data — best sellers, slow movers
- 3
Plan themes and windows for each period
- 4
Prepare planograms (fixture-wise placement of products) and floor plans
- 5
Budget props, graphics and lighting
- 6
Train staff; execute; photograph for compliance
- 7
Measure results — footfall, conversion, sales per square foot
- 8
Refresh displays regularly
Conversion rate
Transactions ÷ footfall × 100
Sales per square foot
Sales ÷ selling area
Average transaction value
Sales ÷ transactions
Key terms
- Institutional display
- Display promoting the store's image
- Racetrack layout
- Loop aisle around departments
- Free-flow layout
- Irregular open arrangement of fixtures
- Planogram
- Diagram of product placement on fixtures
- Conversion rate
- Share of visitors who buy
Quick revision
- Merchandise, institutional, promotional, seasonal, thematic, related, assortment displays.
- Grid, racetrack, free-flow, spine, diagonal layouts.
- VM planning steps; planograms; compliance; KPIs.
Important exam questions
Practice questions written to the PTU exam pattern for this unit's syllabus: short answers (Section A style) and long answers (Sections B and C style).
Short-answer questions
- Q1.What is an institutional display?
- Q2.Which layout suits a department store?
- Q3.What is a free-flow layout?
- Q4.What is a planogram?
- Q5.Define conversion rate.
- Q6.How often should windows be changed?
Long-answer questions
- Q1.Describe the types of displays.
- Q2.Compare store floor plans.
- Q3.Explain visual merchandise planning.
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