Unit 4: Corporate Social Responsibility
Corporate Governance, Ethics and Corporate Social Responsibility notes · PTU syllabus (MCOP303-18)
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Unit summary
Corporate social responsibility asks business to create value for society as well as shareholders. This unit covers the nature of social responsibility, CSR through the triple bottom line, the links between CSR, ethics and corporate governance, environmental aspects of CSR, CSR models, drivers of CSR, global reporting initiatives, major CSR codes, and CSR initiatives in India.
After this unit you can
- Explain the nature of social responsibility and the triple bottom line
- Explain the relationship between CSR, ethics and governance and environmental CSR
- Explain CSR models, drivers, GRI and major codes
- Explain CSR initiatives and law in India
PTU syllabus topics
- Nature of social responsibility
- CSR through the triple bottom line
- CSR and business ethics
- CSR and corporate governance
- environmental aspects of CSR
- CSR models
- drivers of CSR
- global reporting initiatives
- major CSR codes
- CSR initiatives in India
People
Social: employees, community
Planet
Environmental: resources, emissions
Profit
Economic: value creation
Topic 1
Nature of social responsibility
CSR is the continuing commitment by business to behave ethically and contribute to economic development while improving the quality of life of the workforce, their families, the local community and society at large (WBCSD).
- 1Ethical and philanthropic phase
Pre-independence: charity by business families
- 2Nation-building phase
1950s–1970s: public sector and social goals
- 3Stakeholder phase
1980s–2000s: voluntary CSR
- 4Mandatory phase
2014 onward: Section 135 of the Companies Act
Topic 2
CSR through the triple bottom line
- Corporate philanthropy: donations to good causes.
- Corporate citizenship: being a responsible member of society in all operations.
- Triple bottom line (John Elkington): measuring performance on people (social), planet (environmental) and profit (economic).
- Sustainable business: meeting present needs without compromising future generations.
Topic 3
CSR, ethics, governance and environment
- CSR and ethics: ethics guides individual and corporate conduct; CSR is the organisational expression of ethical commitment to society.
- CSR and governance: good governance ensures accountability for CSR — board CSR committee, policy, monitoring and disclosure; ESG integrates environment, social and governance.
- Environmental aspects: climate action, renewable energy, water stewardship, waste reduction, biodiversity — increasingly the largest part of CSR and ESG commitments.
Topic 4
CSR models
- Philanthropic
Be a good corporate citizen (desired)
- Ethical
Do what is right and fair (expected)
- Legal
Obey the law (required)
- Economic
Be profitable (required)
- Other models: ethical model (Gandhian trusteeship), statist model (state-led, PSU social responsibility), liberal model (Friedman — profit within law), stakeholder model (Freeman); shared value (Porter and Kramer, 2011) — creating economic value by addressing social needs.
Topic 5
Drivers of CSR
- Regulation (Section 135), investor pressure (ESG funds), consumer expectations, employee engagement, reputation and brand, licence to operate in communities, risk management, global supply chain standards.
Topic 6
Global reporting initiatives and major CSR codes
The UN Global Compact (launched 2000) is a voluntary initiative asking companies to adopt ten principles in four areas:
Human rights (1–2)
Support human rights; avoid complicity in abuses
Labour (3–6)
Freedom of association, no forced labour, no child labour, no discrimination
Environment (7–9)
Precaution, environmental responsibility, clean technology
Anti-corruption (10)
Work against corruption, extortion and bribery
- GRI Standards: most widely used sustainability reporting framework — universal, sector and topic standards.
- Other codes: ISO 26000 (guidance on social responsibility), OECD Guidelines for MNEs, UN Guiding Principles, SA8000 (labour standards), ISSB IFRS S1/S2.
Topic 7
CSR initiatives in India
- Section 135, Companies Act 2013: companies with net worth ≥ ₹500 crore, turnover ≥ ₹1,000 crore or net profit ≥ ₹5 crore must spend at least 2% of average net profit of the preceding three years on Schedule VII activities, form a CSR committee (if required) and report.
- Schedule VII includes hunger and poverty, education, health, gender equality, environment, heritage, armed forces veterans, sports, PM CARES and similar funds, and rural development.
- Drivers: law, reputation, stakeholder pressure, investor ESG demands and employee expectations.
- CSR and governance: CSR is overseen by the board; good governance ensures CSR funds are used transparently. Environmental CSR includes pollution control, renewable energy and conservation.
Key terms
- CSR
- Business's responsibility for its impact on society
- Triple bottom line
- People, planet and profit
- Shared value
- Creating business value by solving social problems
- GRI
- Global Reporting Initiative sustainability standards
- Section 135
- Companies Act provision mandating CSR spending
Quick revision
- CSR evolution; triple bottom line.
- CSR links with ethics, governance (ESG) and environment.
- Models: Carroll's pyramid, trusteeship, statist, liberal, stakeholder, shared value.
- Drivers: law, investors, consumers, employees, reputation.
- Codes: UNGC, GRI, ISO 26000, OECD; India — Section 135 (2%), BRSR.
Important exam questions
Practice questions written to the PTU exam pattern for this unit's syllabus: short answers (Section A style) and long answers (Sections B and C style).
Short-answer questions
- Q1.Define CSR.
- Q2.What is the triple bottom line?
- Q3.State Carroll's four responsibilities.
- Q4.What is shared value?
- Q5.What is GRI?
- Q6.Which companies must spend on CSR in India?
Long-answer questions
- Q1.Explain the nature of social responsibility and the triple bottom line.
- Q2.Explain the relationship between CSR, ethics and corporate governance.
- Q3.Explain CSR models and drivers of CSR.
- Q4.Discuss global CSR codes and CSR initiatives in India.
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