Unit 3: Corporate & business-level strategy
Strategy Management notes · PTU syllabus (BBA601-18)
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Unit summary
With the environment and capabilities understood, managers choose strategies at the corporate and business levels. This unit covers corporate-level strategies — stability, expansion, retrenchment and combination — business-level strategy and Porter's generic strategies, the process of strategic choice, and portfolio tools — the BCG matrix and the GE nine-cell matrix.
After this unit you can
- Explain stability, expansion, retrenchment and combination strategies
- Explain Porter's generic competitive strategies
- Describe the process of strategic choice
- Apply the BCG matrix and GE nine-cell matrix
PTU syllabus topics
- Corporate level strategy — stability
- expansion
- retrenchment and combination strategies
- business level strategy and Porter's generic strategies
- strategic choice
- BCG Matrix
- GE Nine Cell Matrix
Stars
High growth, high share: invest
Question marks
High growth, low share: invest or drop
Cash cows
Low growth, high share: milk
Dogs
Low growth, low share: divest
Topic 1
Corporate-level strategies
Stability
Continue the current business with incremental change
Expansion
Grow through new markets, products or businesses
Retrenchment
Reduce scope to improve performance
Combination
Mix of the above in different businesses
Stability strategies
- Pause/proceed with caution: temporary halt to consolidate.
- No-change: continue as before in a predictable environment.
- Profit strategy: maintain profits by cutting costs in a temporary downturn.
Expansion strategies
Market penetration
Existing product, existing market — more ads, lower price
Market development
Existing product, new market — new regions, segments
Product development
New product, existing market — new variants
Diversification
New product, new market
- Integration: vertical — backward (acquire suppliers) or forward (acquire distributors); horizontal — acquire competitors.
- Diversification: concentric/related (Bajaj Auto into motorcycles of different segments) or conglomerate/unrelated (ITC — cigarettes to hotels, FMCG, paperboards).
- Cooperation: mergers, acquisitions, joint ventures, strategic alliances.
- Internationalisation: exporting, licensing, franchising, FDI.
Retrenchment strategies
- Turnaround: reverse declining performance — cost cutting, restructuring, new leadership.
- Divestment: sell or close a business unit (Tata Steel divesting parts of its European operations).
- Liquidation: sell assets and close the firm — last resort.
- Captive company: become a dedicated supplier to one major buyer.
Combination strategy
Different strategies in different businesses at the same time — expand in one, divest another (Reliance expanding retail and telecom while restructuring other units).
Topic 2
Business-level strategy: Porter's generic strategies
Cost leadership
Lowest cost in a broad market (DMart, Maruti Suzuki)
Differentiation
Unique product valued by a broad market (Apple, Titan)
Cost focus
Lowest cost in a narrow segment (Ginger Hotels)
Differentiation focus
Unique offering for a niche (Rolex, Taj luxury hotels)
- Cost leadership through economies of scale, efficient processes, low overheads; risk — technology change, price wars.
- Differentiation through quality, design, brand, service, innovation; allows a premium price; risk — imitation, customers unwilling to pay.
- Focus serves a specific segment better than broad competitors; risk — segment shrinks, broad rivals enter.
- Stuck in the middle: a firm without a clear generic strategy earns below-average returns (Porter). Critics point to hybrid / best-cost strategies (Toyota, IKEA) that combine low cost and differentiation.
Exam tip
Draw the 2 × 2 grid — competitive advantage (low cost vs uniqueness) on one axis, competitive scope (broad vs narrow) on the other.
Topic 3
Strategic choice
Strategic choice is selecting the best strategy from the alternatives to achieve objectives.
- 1Focus on alternatives
Narrow down to a few feasible options
- 2Consider selection factors
Objective and subjective
- 3Evaluate alternatives
Against objectives and factors
- 4Choose the strategy
Plus contingency strategies
Factors affecting strategic choice
- Objective factors: environment, resources, competitive position (portfolio analysis).
- Subjective factors: past strategies, attitude to risk, managerial values, internal politics, timing, competitor reaction, pressure from stakeholders.
Tools for strategic choice
- Portfolio analysis (BCG, GE matrix), SWOT/TOWS, SPACE matrix, Hofer's product-market evolution matrix, life-cycle analysis, scenario planning.
Topic 4
BCG Matrix
The Boston Consulting Group growth-share matrix (1970) classifies SBUs by market growth rate (vertical) and relative market share (horizontal).
Stars
High growth, high share — invest to hold leadership
Question marks
High growth, low share — build selectively or divest
Cash cows
Low growth, high share — harvest; fund other units
Dogs
Low growth, low share — divest or liquidate
- Relative market share = Firm's market share ÷ Share of the largest competitor (a value above 1.0 means market leader).
- Ideal flow: cash from cash cows funds question marks to become stars, which become cash cows as the market matures.
Limitations
- Only two variables; market share and growth are not the only drivers of profit.
- Defining the "market" is difficult.
- Dogs may still be profitable or strategically useful.
- Assumes all SBUs are independent.
Example
ITC: cigarettes — cash cow; FMCG foods (Aashirvaad, Sunfeast) — star or question mark in different categories.
Topic 5
GE Nine-Cell Matrix
Developed by General Electric with McKinsey; uses two composite dimensions: industry attractiveness (market size, growth, profitability, competition, technology, regulation) and business strength / competitive position (market share, brand, cost, quality, distribution, management).
| Industry attractiveness ↓ / Business strength → | Strong | Average | Weak |
|---|---|---|---|
| High | Invest / grow | Invest / grow | Selectivity / earnings |
| Medium | Invest / grow | Selectivity / earnings | Harvest / divest |
| Low | Selectivity / earnings | Harvest / divest | Harvest / divest |
- Green zone (top-left three cells): invest and grow.
- Yellow zone (diagonal three cells): selectivity — hold, manage for earnings.
- Red zone (bottom-right three cells): harvest or divest.
- Each SBU is shown as a circle; size = industry size; shaded slice = the firm's market share.
Cells
4
9
Variables
Single: growth, relative share
Composite: multiple factors
Complexity
Simple
More detailed and subjective
Use
Quick cash-flow view
Detailed investment priority
Key terms
- Grand strategy
- A corporate-level master strategy — stability, expansion, retrenchment or combination
- Diversification
- Entering new products and new markets
- Turnaround
- Retrenchment strategy to reverse declining performance
- Cost leadership
- Competing as the lowest-cost producer in the industry
- Cash cow
- A BCG unit with high market share in a low-growth market
Quick revision
- Corporate: stability, expansion, retrenchment, combination.
- Expansion: Ansoff matrix, integration, diversification, M&A.
- Porter: cost leadership, differentiation, cost focus, differentiation focus.
- Strategic choice: objective + subjective factors.
- BCG: stars, question marks, cash cows, dogs; GE: 3 × 3, green/yellow/red.
Important exam questions
Practice questions written to the PTU exam pattern for this unit's syllabus: short answers (Section A style) and long answers (Sections B and C style).
Short-answer questions
- Q1.What is a stability strategy?
- Q2.Distinguish backward and forward integration.
- Q3.What is a turnaround strategy?
- Q4.What is "stuck in the middle"?
- Q5.What is a cash cow?
- Q6.Name the dimensions of the GE matrix.
Long-answer questions
- Q1.Explain corporate-level strategies with Indian examples.
- Q2.Explain Porter's generic strategies with their risks.
- Q3.Explain the process of strategic choice and the factors affecting it.
- Q4.Explain the BCG matrix and GE nine-cell matrix and compare them.
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